Terms and conditions of employment

Ofgem's terms and conditions of employment


Your appointment will be subject to satisfactorily completing a six month probation period.


You are expected to work a five day, 36 hour, working week exclusive of lunch breaks in London, 37 hours in Glasgow. Flexible working hours and part-time work are available, usually in the form of reduced working hours/days per week. We encourage staff to have a sensible work/life balance, of mutual benefit to the individual and Ofgem. Ofgem Senior Civil Servants’ (SCS) are required to work a 37 hour week (exclusive of lunch breaks) irrespective of location.


Roles are based in London (Canary Wharf) or Glasgow city centre – please check the individual job advertisement for exact location. All roles may require some form of travel.


We operate a no smoking policy in the workplace.

Data protection

Any information you give during the recruitment process will be treated as confidential and will only be disclosed as stated below and shall be subject to the provisions of the General Data Protection Regulations 2018.

We are committed to ensuring that all personal data, including sensitive personal data is used with your consent and respect for your privacy. ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

If you give any information which you know is false, or if you withhold relevant information, this may lead to your application being rejected or, if you have been already appointed, to your dismissal.

Equality and diversity

As an employer we are committed to equality. We want to be an organisation that people are proud to be part of. We welcome applications from all people across all sections of our diverse communities.

We aim to ensure equality of opportunity in our employment practice and processes. This is irrespective of disability, gender, gender reassignment, age, marital status, sexual orientation, pregnancy and maternity, race, colour, nationality, ethnic or national origins, religion or religious affiliation and belief, working pattern and responsibility for dependents.

We believe that every employee should be treated with openness, honesty and respect. We won’t tolerate unfair treatment or discrimination. We aim to have a workforce that reflects the diverse community that we serve. We value and make the best use of this diversity of talent, so that our people fulfil their potential and create the conditions for business success.

Diversity and Inclusion 

Ofgem is committed to recruiting a diverse workforce, representative of modern Britain. Find out more about how we work toward this aim on our Corporate Policies page.

Business Appointment Rules

Details of the Business Appointment Rules that govern post-Ofgem employment can be found at BAR guidance for Managers and All Employees.

Additional information 

All roles are recruited for through Civil Service Jobs, using the Success Profiles methodology, and in line with the recruitment principles of the Civil Service Commission. 

You can find out more about our work by following us on social media:

If you have any queries regarding the recruitment process please contact us by clicking below. 

E-mail the recruitment team