Non-domestic market review: Findings and Policy consultation

  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

Publication date

Closed date

Industry sector

Supply and Retail Market

Licence type

  • Electricity Supply Licence
  • Gas Supplier Licence

This document publishes the findings of our Non-domestic market review, based on the evidence collected through the our Call for Input published in February 2023, information from suppliers and wider stakeholder input.

We have identified and prioritised several key areas of consumer harm. We are taking some actions now and have also developed a package of proposed policy measures to address these harms. In this document, we are consulting on this package of policy measures in advance of a formal statutory consultation of changes this Autumn.

We invite stakeholders to respond to our consultation, to help us refine our proposals, to achieve the best outcomes for customers.

6 November 2023

This policy consultation has now closed and below we publish the non-confidential responses we received.

Respond name

Non-Domestic Retail Policy