Non-Domestic Consumer Research

This report outlines the findings of research conducted with non-domestic energy consumers in Great Britain. The research consisted of a telephone survey of 1,000 GB non-domestic energy consumers conducted throughout April and May 2022, followed by 20 qualitative interviews in June 2022.



Specifically, the research covered:

• The costs and affordability of energy for non-domestic energy consumers
• Non-domestic consumer experiences of the energy market
• The needs, priorities and challenges of non-domestic consumers now and in the future