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Switching Compensation Phase 2 Workgroup - Session Two

Content:
Agendas, minutes and presentations
Publication date:
Last updated:
Topic:
Consumer protection
Industry sector:
Supply and Retail Market

The second session of the Switching Compensation Guaranteed Standards of Performance Phase 2 Workgroup was held on 28 February 2019 at Ofgem's offices.

Our aim for this Working Group is to provide consensus on a better, data-led approach to implementing Guaranteed Standards, working with suppliers to ensure that responsibility is applied fairly to those at fault for detriment.

Please see the working papers, actions and decisions log and minutes from the session.