Smart and advanced electricity meters: Two-year meter inspection obligation and consumer access to data

This letter examines two separate issues relating to how existing electricity supply licence conditions apply to consumers with smart and advanced meters:

A. When configured for half-hourly consumption, the licence obligation to inspect meters every two years does not apply to smart and advanced electricity meters. This letter:

• Sets out suppliers responsibilities and our expectations of them, when this specific obligation does not apply
• Reminds suppliers of our intention to carry out a review of meter inspection arrangements, which will begin in the coming weeks.

B. There is an obligation to provide ‘timely access to data’ to consumers in Profile Classes 5-8 with advanced meters. It does not apply when the supplier moves the consumer from Profile Classes 5-8 to half-hourly settlement:

• This letter seeks views on the potential impact on consumers when this obligation does not apply and whether this is an issue.