Smart and advanced electricity meters: Two-year meter inspection obligation and consumer access to data
Correspondence and other
- Upcoming
- Open
- Closed (awaiting decision)
- Closed (with decision)
- Publication date
- Closing date
- Industry sector
- Supply and Retail Market
- Decision
This letter examines two separate issues relating to how existing electricity supply licence conditions apply to consumers with smart and advanced meters:
A. When configured for half-hourly consumption, the licence obligation to inspect meters every two years does not apply to smart and advanced electricity meters. This letter:
- Sets out suppliers responsibilities and our expectations of them, when this specific obligation does not apply
- Reminds suppliers of our intention to carry out a review of meter inspection arrangements, which will begin in the coming weeks.
B. There is an obligation to provide ‘timely access to data’ to consumers in Profile Classes 5-8 with advanced meters. It does not apply when the supplier moves the consumer from Profile Classes 5-8 to half-hourly settlement:
- This letter seeks views on the potential impact on consumers when this obligation does not apply and whether this is an issue.
Respond name
Paul Fuller