Ofgem statement on Bulb message to customers

Press release

Publication date

Industry sector

Supply and Retail Market

Ofgem statement on Government response to Bulb entering energy supply company administration under a Special Administration Regime (SAR)

An Ofgem spokesperson said:

“We welcome the appointment of an administrator which will ensure Bulb customers see no disruption to their supply, their price plan will remain the same and any outstanding credit balances will be honoured.” 

Ofgem 22 November statement on Bulb message to customers

An Ofgem spokesperson said:

"Customers of Bulb do not need to worry - Bulb will continue to operate as normal. Ofgem is working very closely with Government. This includes plans for Ofgem to apply to Court to appoint an administrator who will run the company. Customers will see no disruption to their supply and their account and tariff will continue as normal. Bulb staff will still be available to answer calls and queries."

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