Moving to reliable next-day switching
- Consultation status:
- Closed (with decision)
- Publication date:
- Closing date:
- Topic:
-
Consumer protection
- Industry sector:
- Supply and Retail Market,
- Distribution Network
Decision:
We want consumers to be able to reliably switch supplier the next day. We believe that this should be achieved by replacing the existing network run gas and electricity switching services with a new centralised switching service, run by Data and Communications Company (DCC).
We propose to lead a programme of work to deliver these policy proposals for consumers by 2019.
Respond name
Andrew Wallace