Investigation into E.ON’s, Scottish Power’s and Scottish and Southern Energy's compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008
- Publication type:
- Enforcement case
- Status:
- Closed
- Publication date:
- Closed date:
- Topic:
- Compliance and enforcement
- Subtopic:
- Enforcement
Decision:
Ofgem investigated Scottish Power’s, E.ON’s and Scottish and Southern Electric’s compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008.
Having reviewed the evidence obtained, Ofgem decided not to pursue any further enforcement action in this matter.