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Interim guidance – remote disconnection and remote switching to prepayment

Content:
Guidance
Publication date:
Last updated:
Topic:
Metering, Consumer protection
Sub Topic:
Prepayment meters
Industry sector:
Supply and Retail Market

Guidance to suppliers on the licence conditions relating to disconnection and prepayment meters where a supplier has installed a smart meter and has the capability to remotely disconnect the premises or switch the customer to prepayment terms.