Great British Insulation Scheme privacy notice

Correspondence and other

Publication date

Scheme name

Great British Insulation Scheme

This privacy notice tells you what to expect when we collect your personal information under the Great British Insulation Scheme. This privacy notice also sets out your rights as a data subject.

It applies to information we collect about:

  • householders/occupiers who have an energy efficiency measure installed- under the Great British Insulation Scheme into their premises
  • people who contact Ofgem with a query or right of access request regarding The Great British Insulation Scheme
  • households referred under the ECO4 Flex mechanism
  • people who sign up to receive the scheme newsletter

This privacy notice only covers the processing of information relating to The Great British Insulation Scheme.

To find out more information on how Ofgem processes personal data, refer to the Ofgem Privacy Policy.


The Controller for the processing of any personal information as outlined in this privacy notice is the Gas and Electricity Markets Authority, (GEMA). For ease of reference, this privacy notice refers to the administrative office of GEMA, "Ofgem" throughout.

Changes to this privacy notice

We keep our privacy policy under regular review. This privacy policy was last updated on 15 April 2024.