Code Administrators' Performance Survey Findings - 2021
Decision
Publication date
Industry sector
Supply and Retail Market
The main objectives of the survey were to:
- identify best practice in how the code administrators are carrying out their role; and
- collect research data on the nature of the service, its efficacy and levels of satisfaction, as well as the nature of any particular issues.
The report documents comprise an introductory letter from Ofgem, a main overall report, and subsidiary reports focusing on the findings on each code separately.