Check who’s taken over your energy supply

Guidance

Publication date

Industry sector

Supply and Retail Market

If your supplier goes out of business, Ofgem’s safety net ensures you still get gas and electricity. We will find and move you to a new energy supplier. You won’t notice a thing until your new supplier gets in touch.

Here you can check who we have appointed to take on your supply and what next to expect. You can also find answers to common questions.

If you’re waiting for a new supplier to be confirmed, read our guide on what happens if your energy supplier goes bust.

If you're not sure who supplied your energy, the Meter Point Administration Services can also help. 

New suppliers we appoint to take on your supply  through the Ofgem safety net will contact you with information about your new tariff, how they will set up your account and settle any credit or debt you may have.

Who is my new energy supplier?

Listed are suppliers that have exited the energy market since January 2021.  

Bulb Energy entered energy supply company administration under a Special Administration Regime on 24 November 2021. This special process protects essential services that may otherwise be interrupted if normal insolvency processes were used. Bulb serve around 1.6 million domestic customers and 12 thousand non-domestic customers. View our guidance for Bulb Energy customers

When

Old supplier

Customer base

New supplier

18 February 2022 Whoop Energy
  • 50 domestic
  • 212 non-domestic

Yü Energy Retail Limited from 19 February 2022

18 February 2022 Xcel Power Ltd
  • 274 non-domestic

Yü Energy Retail Limited from 19 February 2022

18 January 2022 Together Energy Retail Ltd
  • 176,000 domestic
  • 1 non-domestic
British Gas from 24 January 2022
1 December 2021 Zog Energy Limited
  • 11,700 domestic
EDF from 4 December 2021
25 November 2021 Entice Energy
  • 5,400 domestic
Scottish Power from 1 December 2021
25 November 2021 Orbit Energy Limited
  • 65,000 domestic
Scottish Power from 1 December 2021
16 November 2021 Neon Reef Limited
  • 30,000 domestic
British Gas from 21 November 2021
16 November 2021 Social Energy Supply Ltd
  • 5,500 domestic
British Gas from 21 November 2021
3 November 2021 CNG Energy Limited
  • 41,000 non-domestic
Pozitive Energy from 7 November 2021
2 November 2021 Omni Energy Limited
  • c 6,000 domestic
Utilita from 7 November 2021
2 November 2021 MA Energy Limited
  • c 300 non-domestic
SmartestEnergy from 7 November 2021
2 November 2021 Zebra Power Limited
  • c 14,800 domestic
British Gas from 7 November 2021
2 November 2021 Ampoweruk Ltd
  • c 600 domestic
  • c 2,000 non-domestic
Yü Energy from 7 November 2021
1 November 2021

Bluegreen Energy Services Limited

  • c 5,900 domestic
  • non-domestic
British Gas from 7 November 2021

18 October 2021

GOTO Energy

  • c22,000 domestic

Shell Energy from 21 October 2021

14 October 2021

Daligas

  • c9,000 domestic and non-domestic

Shell Energy from 17 October 2021

13 October 2021

Pure Planet

  • c235,000 domestic

Shell Energy from 17 October 2021

13 October 2021

Colorado Energy

  • C15,000 domestic

Shell Energy from 17 October 2021

29 September 2021

ENSTROGA

  • c6,000 domestic

E.ON Next from 3 October 2021

29 September 2021

Igloo Energy

  • c179,000 domestic

E.ON Next from 3 October 2021

29 September 2021

Symbio Energy

  • c48,000 domestic
  • non-domestic

E.ON Next from 3 October 2021

22 September 2021

Avro Energy

  • c580,000 domestic

Octopus Energy from 26 September 2021

22 September 2021

Green Supplier Limited ('Green.')

  • c255,000 domestic
  • non-domestic

Shell Energy from 27 September 2021

14 September 2021

People's Energy

  • c350,000 domestic
  • c1,000 non-domestic

British Gas from 19 September 2021

14 September 2021

Utility Point

  • c220,000 domestic

EDF from 18 September 2021

7 September 2021

PFP Energy

  • 82,000 domestic
  • 5,600 non-domestic

British Gas from 11 September 2021

7 September 2021

MoneyPlus Energy

  • c9,000 domestic

British Gas from 11 September 2021

9 August 2021

Hub Energy

  • c6,000 domestic
  • c9,000 non-domestic

E.ON Next from 13 August 2021

27 January 2021

Green Network Energy

  • c360,000 domestic
  • non-domestic

EDF from Sunday 31 January 2021

27 January 2021

Simplicity Energy

  • c50,000 domestic

British Gas Evolve from 31 January 2021

Administrator contact information

Common questions

Your supply

Your contract

Switching tariff or supplier

Accounts in debt or credit

Payments through direct debit

Smart meters

Government and social schemes

Complaints and contacts

Ofgem's role

Read more about our powers to protect consumers when suppliers go out of business.

How you’re protected when energy firms collapse