UKRN publishes guide on consumer engagement in regulatory decisions
Correspondence and other
Publication date
Industry sector
- Supply and Retail Market
- Distribution Network
Ofgem has been working with the UKRN and its members to provide an overview of how UK regulators and regulated companies engage with consumers in regulatory decisions.
The UKRN published this guide in April 2017. It highlights the context for this work and some of the common challenges regulators face, summarises the structure and level of competition in different sectors and shows how each regulator fits into this picture and explains their approach in more detail through individual profiles.
This guide can be used as a reference tool for regulators, government, consumer groups and regulated companies.