Switching Significant Code Review launch statement and request for expressions of interest to participate in Programme workgroups

Decision

Publication date

Industry sector

Supply and Retail Market

The objective of the Switching Programme, and this Switching Significant Code Review (SCR), is to improve customers' experience of switching, leading to greater engagement in the retail energy market by designing and implementing a new switching process that is reliable, fast and cost-effective.

In turn, this will build consumer confidence and facilitate competition, delivering better outcomes for consumers.