Smart and advanced electricity meters: Two-year meter inspection obligation and consumer access to data

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Closing date

Industry sector

Supply and Retail Market

Decision

Advanced electricity meters: Decision letter on timely access to data for larger non-domestic consumers

This letter examines two separate issues relating to how existing electricity supply licence conditions apply to consumers with smart and advanced meters:

A. When configured for half-hourly consumption, the licence obligation to inspect meters every two years does not apply to smart and advanced electricity meters. This letter:

  • Sets out suppliers responsibilities and our expectations of them, when this specific obligation does not apply
  • Reminds suppliers of our intention to carry out a review of meter inspection arrangements, which will begin in the coming weeks.

B. There is an obligation to provide ‘timely access to data’ to consumers in Profile Classes 5-8 with advanced meters. It does not apply when the supplier moves the consumer from Profile Classes 5-8 to half-hourly settlement:

  • This letter seeks views on the potential impact on consumers when this obligation does not apply and whether this is an issue.

Respond name

Paul Fuller

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Main document

Smart and advanced electricity meters: Two-year meter inspection obligation and consumer access to data

Response documents

E.ON response
EDF Energy response
Npower response
Scottish Power response
Smartest Energy response

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