An investigation into marketing, sales and switching practices by E (Gas and Electricity) Limited (“E”) has today been launched by Ofgem.
The investigation will examine whether E breached licence conditions which require suppliers to provide information which is complete and accurate and is easily understood by customers when undertaking marketing and sales activities.
This follows concerns about the supplier’s approach to recruiting new customers.
Ofgem is the independent energy regulator for Great Britain. Its priority is to make a positive difference for consumers by promoting competition in the energy markets and regulating networks.
For facts, figures and information about Ofgem’s work, see Energy facts and figures or visit the Ofgem Data Portal.
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