Ofgem is launching an investigation into whether United Gas and Power breached rules around billing, meter reading and communications.
United Gas and Power is a non-domestic supplier.
United Gas and Power was acting on behalf of Hudson Energy Supply UK Ltd in respect of some customers during the period covered by the investigation, therefore the investigation will also relate to this company.
The opening of this investigation does not imply that we have made any findings about non-compliance by United Gas and Power or Hudson Energy Supply UK.
For more information, see our Hudson Energy Supply UK and United Gas and Power investigations.
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