Ofgem Consumer First Panel: Understanding consumers’ views on residual network charges

Publication date
28th November 2018
Information types
Policy areas

In summer 2018, we talked to our Consumer First Panelists to understand consumer views on an approach to fairness and residual charge recovery, to ensure our policy is informed by the views of Britain’s energy consumers.

The insights from consumers, together with other evidence and analysis, has informed the development of the Targeted Charging Review: Significant Code Review.