Making the rulebook more accessible: Update on the way forward

Correspondence and other

Publication date

Industry sector

Supply and Retail Market

We have made good progress in moving the retail market to a more principles-based framework. Our progress to date has already helped make the supply licences more accessible for stakeholders.

We’ve replaced many detailed prescriptive rules with a smaller number of principles that clearly state the outcomes we expect to see. We want to build on this and continue to make it easier for relevant parties to find, navigate and interpret supplier obligations.

We recently asked stakeholders to complete a survey to tell us how they think we should do this. This letter explains what they told us, and the changes we plan to make.