Decision on Indigo Power Limited Proposed Safety and Security of Supplies Enquiry Service Statement

Publication date
4th August 2020
Information type
Policy area

Standard licence condition (SLC) 8 of the Licence requires that the licensee has in force an approved statement that sets out details of the Safety and Security of Supplies Enquiry Service.

Indigo Power Limited has submitted its proposed Safety and Security of Supplies Enquiry Service Statement to us as part of the licence application process. We recognise however that this submission is in advance of commencing operations as an Independent Distribution Network Operator (IDNO). Once an IDNO has begun to operate, we expect it to carry out a comprehensive review of the effectiveness of its Enquiry Service, including considering how other network operators fulfil their obligations, and what stakeholders consider to be best practice. We therefore expect Indigo Power Limited to update and resubmit its Safety and Security of Supplies Enquiry Service Statement within a year of the Distribution Licence being granted.