Complaint Handling Standards Decision July 2008
- Content:
- Decision
- Publication date:
- Last updated:
- Topic:
- Consumer protection
- Industry sector:
- Supply and Retail Market
This document sets out Ofgem's final decision on the content of the complaints handling standards Regulations that are to be prescribed for handling complaints in the energy sector under section 43 of the Consumers, Estate Agents and Redress Act 2007.