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Complaint Handling Standards Decision July 2008

Publication type:
Decision
Last updated:
Topic:
Consumer protection

This document sets out Ofgem's final decision on the content of the complaints handling standards Regulations that are to be prescribed for handling complaints in the energy sector under section 43 of the Consumers, Estate Agents and Redress Act 2007.

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Complaint Handling Standards Decision July 2008 [PDF, 116.99KB]
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