News & Blog

Latest news & press releases

  • Published: 4th Sep 2020
  • Press releases
  • Business consumers, Domestic consumers, Gas - retail markets
  • 0 Associated documents

Ofgem appoints Octopus Energy to take on customers of Effortless Energy Ltd

Ofgem has appointed Octopus Energy to take on supplying Effortless Energy Ltd’s (trading as Go Effortless Energy) customers following a competitive process run by Ofgem to get the best deal possible for customers.

  • Published: 3rd Sep 2020
  • Press releases
  • Electricity - wholesale markets, Enforcement
  • 0 Associated documents

Ofgem fines SSE £2.06 million for failing to publish inside information about the wholesale energy market

Ofgem fines SSE £2.06 million for failing to publish inside information about the wholesale energy market

  • Published: 1st Sep 2020
  • Press releases
  • Business consumers, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem protects customers of failed supplier Effortless Energy Ltd

Effortless Energy Ltd (trading as Go Effortless Energy), a gas and electricity supplier with around 2,500 domestic customers and a small number of non-domestic customers is ceasing to trade.

  • Published: 27th Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

British Gas makes payments totalling £1.73 million for handling of changes to prepayment meter top-up arrangements

British Gas has paid £1.48 million to impacted customers for its failings and will pay an additional £250,000 into the energy redress fund.

  • Published: 21st Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

£1.2 million paid as SSE Energy Services failed to hit smart meter targets

SSE Energy Services missed its target to install gas and electricity smart meters for customers in 2019. Ovo Energy, which acquired SSE Energy Services after this period in January 2020, is to pay out £1.2 million for SSE Energy Services’ historic issue.

  • Published: 13th Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Bulb to pay £1.76 million for compliance issues

Bulb to pay £1.76 million for switching, overcharging, and Priority Services Register issues

  • Published: 7th Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Electricity - wholesale markets, Gas - retail markets, Gas - wholesale markets
  • 0 Associated documents

Savings on energy bills this winter as price cap falls

The price cap will fall by £84 from £1,126 to £1,042 per year for the winter period (October-March). This is the lowest level of the cap since it was introduced on January 1 2019.

  • Published: 5th Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem publishes price cap decisions ahead of update

Ofgem has today published three decisions relating to the price protection provided to default tariff and prepayment customers.

  • Published: 30th Jul 2020
  • Press releases
  • Electricity - distribution
  • 0 Associated documents

Ofgem proposals to ‘turn your street green’, transforming local electricity networks

Ofgem to ‘turn your street green’, with proposals to transform Britain’s local electricity networks for a cleaner, fairer energy system.

  • Published: 29th Jul 2020
  • Press releases
  • Business consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Fairer energy deals for microbusinesses

Ofgem has unveiled plans to tackle unscrupulous energy brokers so millions of microbusinesses can get a better deal.

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