Test the ‘Comply with heat networks consumer protections regulations’ service
- Publication type:
- Guidance
- Publication date:
- Topic:
- Heat networks
Thank you for your interest in helping us test this service. Follow these instructions to get started.
Choose a regulatory contact
Each heat network operator or supplier should nominate one ‘regulatory contact’. This is the organisation’s most senior member of staff with responsibility for heat networks. They will be Ofgem’s first point of contact if we need to speak to someone.
You can change the regulatory contact in future if needed.
Join private beta testing
Only the regulatory contact can request to join private beta testing (opens in new window or tab). They will need to provide the following information:
- their own contact details
- organisation name
- organisation type
- number of heat networks the organisation has
We will email them within 10 working days to confirm when they can start using the service. Then they will need to:
- Sign in to or create their GOV.UK One Login account using the email they provided.
- Complete the organisation account creation process.
Once they have created their account, they can start registering their heat networks. They can also give additional members of the organisation and third parties access to the service.
Suppliers must also create an account, but will only be able to register their heat networks supply activity once an operator or third party has invited them.