Terms of Reference for Customer Challenge Group and Business Plan Guidance

Decision
Publication date
Industry sector
Supply and Retail Market
Licence type
Smart Meter Communication Licence

The Data Communications Company (DCC) manages the communications and data transfer service for smart metering. DCC operates under the Smart Meter Communication Licence (the “Licence”) which is due to expire in September 2027. We are reviewing the regulatory arrangements for DCC ahead of the Licence expiry (“DCC review”).

In December 2024 we published a policy consultation focused on the process for determination of the Successor Licensee’s Allowed Revenue (cost control).

We concluded that consultation on 09 May 2025.

We subsequently consulted on the draft text of two guidance documents underpinning the implementation of our conclusions on the implementation of the first ex-ante cost control: 

  1. Terms of Reference for a customer challenge group to be established under the Smart Energy Code
  2. Business Plan Guidance

Having considered all representations, we are issuing the final text of these guidance documents which will take effect from 15th July 2025. Both documents are subject to future revisions by the Authority.