Choose from our gas and electricity guide for household consumers and find information and tips on your energy rights, managing your gas and electricity supply, saving money on your bills and how to get help if you need it.
Independent, impartial advice on household gas and electricity from Ofgem
Understand your gas and electricity bills
Complain about your energy bill or supplier
Switch energy supplier and shop for a better deal
Learn about the Ofgem customer database service
Save money on your gas and electricity bills
Who to contact if it’s difficult paying energy bills
Extra help from energy services
Government green energy and social schemes
Looking for information on government green energy and social schemes? E-Serve administers these schemes on behalf of the government. Take a look at:
Log ins page for the scheme registers