Statutory consultation on proposed modifications to the gas and electricity supply licences to reform the switching process for indebted prepayment meter customers – the Debt Assignment Protocol
- Publication type:
- Consultation
- Publication date:
- Closed date:
- 13 February 2015
- Status:
- Closed (with decision)
- Topic:
- Metering, Consumer protection
- Subtopic:
- Prepayment meters
Decision:
Related links
This letter comprises a statutory consultation on a proposed change to the licence condition 14.6 to oblige gas and electricity suppliers to increase the monetary threshold at which they must facilitate the transfer of indebted prepayment customers from £200 to £500. This letter also seeks stakeholders’ views on minor consequential changes we are proposing to make to our Social Obligations monitoring guidance.
Respond name
Jonathan Blagrove