Consultation on heat networks regulation - consumer protection

  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

Publication date

Closed date

Industry sector

Supply and Retail Market


Ofgem and the Department for Energy Security and Net Zero, published a joint consultation in August 2023 which sought views on the consumer protection requirements that heat network operators and suppliers will need to comply with as part of the regulatory framework.

We also sought views on Ofgem’s approach to regulating the sector, including through guidance, market monitoring, compliance, and enforcement activity, as well as its approach to recovering the costs of regulating heat networks.

The consultation can be found on the Government’s website.