Below you’ll find the answers to some frequently asked questions about the Warm Home Discount (WHD) scheme. The government has set out that from scheme year 2022 onwards there are two separate Warm Home Discount (WHD) schemes, one for England and Wales and a separate one for Scotland. These FAQs are focussed on the WHD in England and Wales. Further information on the WHD Scotland will soon be available. Please note this is not intended to be legal or technical advice on the scheme. These questions have been split into different categories aimed at different readers.
If you require more information, please contact us at WHD@ofgem.gov.uk. You may also be able to find more information on the government’s website or from the websites of energy suppliers who take part in the scheme.
See our home heating support schemes and advice page for information on other rebates and government schemes, including Winter Fuel Payment.
For energy suppliers
For fuel poverty organisations