FAQs for the Warm Home Discount scheme


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Below you’ll find the answers to some frequently asked questions about the Warm Home Discount (WHD) scheme. The government has set out that from scheme year 12 2022/23 onwards there are two separate Warm Home Discount (WHD) schemes, one for England and Wales and a separate one for Scotland. Please note this is not intended to be legal or technical advice on the scheme. These questions have been split into different categories aimed at different readers. 

If you require more information, please contact us at WHD@ofgem.gov.uk. You may also be able to find more information on the government’s website or from the websites of energy suppliers who take part in the scheme.

See our home heating support schemes and advice page for information on other rebates and government schemes, including Winter Fuel Payment.

For consumers

For energy suppliers

For fuel poverty organisations