The Guidance note shows the requirements for the Affordable Warmth Group (AWG) eligibility routes, and what parts of each benefit letter can be used as evidence of eligibility. This guidance note addresses some concerns around eligibility claims.
We show some ways of proving AWG eligibility, but this does not encompass all possibilities. Suppliers must be able to provide evidence to us on request to prove AWG eligibility. AWG eligibility is specified in the ECO2 Guidance: Delivery and the Electricity and Gas (Energy Company Obligation) Order 2014.
This document reflects legislation at the date of publication and is correct based on our knowledge at this time. It is the supplier’s responsibility to ensure that the documents submitted to us as evidence of eligibility are in line with the legislation and the ECO2 Guidance: Delivery.