Consumer survey 2021: summary of findings on young energy consumers (aged 16-24)

Reports, plans and updates


This document presents a summary of findings from the 2021 Ofgem Consumer Survey relating to decarbonisation and climate change, focusing specifically on the attitudes and behaviours of young energy consumers (aged 16-24).

The survey interviewed 4,037 energy consumers in Great Britain who were solely or jointly responsible for their household’s energy bills. Within this, 192 were energy consumers aged 16-24. Fieldwork was conducted from 19th August to 17th September 2021.