Rutherford Energy customers: Your questions on new supplier Total Gas and Power
Guidance
Publication date
Company
Industry sector
Supply and Retail Market
Your supply
Your contract
Switching supplier
Accounts in debt or credit
Total Gas and Power will not cover customers’ credit balances from closed accounts. Customers should contact Rutherford Energy’s administrators.
Payments through direct debit
Complaints and contacts
Enquiries
Total Gas and Power will contact Rutherford Energy’s customers with more information about their contract and tariff. If your question isn't answered here, you should contact the Total Gas and Power customer contact team.
Rutherford Energy customers with questions should visit Total Gas and Power’s website: www.totalgp.com email: customer.direct@totalgp.com or call: 0113 232 1027
Rutherford Energy’s administrators
We will publish contact details here when these are available.
Further help and advice
If your question isn’t answered here and you have concerns about your energy supply, problems or complaints, you should contact the Citizens Advice consumer helpline in the first instance for guidance and support.
- Citizens Advice consumer helpline (opens another website)
- Telephone: 03454 040506 - Monday to Friday, 9am to 5pm
Ofgem's role
You can read more about our powers to protect consumers when suppliers go out of business in our guidance: Supplier of Last Resort process.