- Publication date
- 10th August 2019
- Information types
- Policy areas
In any incident the priority is to get power restored to customers as quickly as possible. National Grid has now informed Ofgem that the system has been restored.
However, Ofgem understands the frustration this power cut has caused consumers. Ofgem has asked for an urgent detailed report from National Grid so we can understand what went wrong and decide what further steps need to be taken. This could include enforcement action.