Ofgem response to UK power failures

Publication date
10th August 2019
Information types
Policy areas

In any incident the priority is to get power restored to customers as quickly as possible. National Grid has now informed Ofgem that the system has been restored. 

However, Ofgem understands the frustration this power cut has caused consumers. Ofgem has asked for an urgent detailed report from National Grid so we can understand what went wrong and decide what further steps need to be taken. This could include enforcement action.