News & Blog

Latest news & press releases

  • Published: 19th Oct 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem strengthens protections for customers struggling with energy bills this winter

Ofgem has confirmed plans to strengthen protections for customers who are struggling to pay their energy bills this winter. Suppliers will have to provide more support for customers struggling to pay their energy bills and extra help for prepayment customers.

  • Published: 9th Oct 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem appoints Scottish Power to take on customers of Tonik Energy Ltd

Ofgem has appointed Scottish Power to take on supplying Tonik Energy Ltd’s 130,000 domestic customers

  • Published: 6th Oct 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem protects customers of failed supplier Tonik Energy

Tonik Energy Ltd, a gas and electricity supplier with around 130,000 domestic customers, is ceasing to trade. Find Ofgem’s advice to Tonik Energy’s customers here.

  • Published: 2nd Oct 2020
  • Press releases
  • Enforcement, Environmental programmes, FIT, RO
  • 0 Associated documents

Ofgem proposes orders to pay £34 million in Renewables Obligations and Feed-in Tariff payments

Seven suppliers owe £34 million in Renewables Obligations and Feed-in Tariff scheme levelisation payments.

  • Published: 30th Sep 2020
  • Press releases
  • Electricity - transmission, Electricity - wholesale markets
  • 0 Associated documents

World’s longest subsea electricity interconnector to boost cheaper supplies

Energy regulator Ofgem has set maximum and minimum revenues for the Viking Link project, a 1.4GW connection from Lincolnshire to Denmark that will likely see £5.2 billion in consumer benefits over 25 years.

  • Published: 30th Sep 2020
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem issues statement of objections to PayPoint

Ofgem has issued a statement of objections, under the Competition Act 1998 (“CA98”) to PayPoint plc (“Paypoint”), a company that provides over-the-counter payment services to prepayment energy customers in the United Kingdom (“UK”) alleging that this company breached competition law.

  • Published: 4th Sep 2020
  • Press releases
  • Business consumers, Domestic consumers, Gas - retail markets
  • 0 Associated documents

Ofgem appoints Octopus Energy to take on customers of Effortless Energy Ltd

Ofgem has appointed Octopus Energy to take on supplying Effortless Energy Ltd’s (trading as Go Effortless Energy) customers following a competitive process run by Ofgem to get the best deal possible for customers.

  • Published: 3rd Sep 2020
  • Press releases
  • Electricity - wholesale markets, Enforcement
  • 0 Associated documents

Ofgem fines SSE £2.06 million for failing to publish inside information about the wholesale energy market

Ofgem fines SSE £2.06 million for failing to publish inside information about the wholesale energy market

  • Published: 1st Sep 2020
  • Press releases
  • Business consumers, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem protects customers of failed supplier Effortless Energy Ltd

Effortless Energy Ltd (trading as Go Effortless Energy), a gas and electricity supplier with around 2,500 domestic customers and a small number of non-domestic customers is ceasing to trade.

  • Published: 27th Aug 2020
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

British Gas makes payments totalling £1.73 million for handling of changes to prepayment meter top-up arrangements

British Gas has paid £1.48 million to impacted customers for its failings and will pay an additional £250,000 into the energy redress fund.

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