News & Blog

Latest news & press releases

  • Published: 15th Oct 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem protects Usio Energy customers' supplies and credit balances

Usio Energy, an energy supplier with around 7,000 domestic customers, has ceased trading.

  • Published: 11th Oct 2018
  • Press releases
  • Business consumers, Domestic consumers, Electricity - retail markets, Electricity - wholesale markets, Gas - retail markets, Gas - wholesale markets
  • 0 Associated documents

Profits and customers fall for six biggest energy suppliers as competition increases

Our State of the Market report found competition is benefiting more energy consumers but many others, especially the vulnerable, are still getting a poor deals.

  • Published: 9th Oct 2018
  • Press releases
  • Electricity - distribution, Electricity - offshore transmission, Electricity - transmission
  • 0 Associated documents

Ofgem has launched the sixth round of the offshore transmission owner regime

Ofgem has launched the sixth round of the offshore transmission owner regime

  • Published: 28th Sep 2018
  • Press releases
  • Electricity - transmission, Gas - distribution, Gas - transmission
  • 0 Associated documents

Ofgem's decision on networks funding adjustment requests

Ofgem has published its decisions on requests by networks for extra funding under their 2013-2021 price controls.

  • Published: 27th Sep 2018
  • Press releases
  • Business consumers, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem takes compliance action over energy suppliers’ complaints performance

Ofgem has opened compliance cases into three suppliers over poor handling of customer complaints after carrying out biyearly complaints handling survey.

  • Published: 24th Sep 2018
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem orders npower to co-operate fully in simplified collective switch trial

Ofgem has ordered npower to co-operate in its next trial of a simplified collective switch which could help thousands of the supplier’s customers save hundreds.

  • Published: 19th Sep 2018
  • Press releases
  • Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Green Star Energy compensates customers for mis-selling and not issuing annual statements

Green Star Energy has paid compensation for mis-selling to customers who were offered only its tariffs when visiting a price comparison website.

  • Published: 13th Sep 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem to appoint Octopus Energy as supplier of last resort for customers of Gen4U

Gen4U, a small supplier with approximately 500 domestic customers, is ceasing to trade with Octopus Energy being appointed as supplier of last resort.

  • Published: 6th Sep 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem proposes price cap to give 11 million customers a fairer deal for their energy

Over 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.

  • Published: 29th Aug 2018
  • Press releases
  • Electricity - retail markets, Enforcement, Gas - retail markets
  • 0 Associated documents

British Gas pays out £2.65 million over invalid exit fees and overcharging

British Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.

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