News & Blog

Latest news & press releases

  • Published: 23rd Aug 2016
  • Press releases
  • Domestic consumers, Gas - retail markets
  • 0 Associated documents

Ofgem responds to EUK figures on customers affected by gas metering and billing issue

Ofgem responds to Energy UK publishing of figures on the number of live accounts affected by a gas metering and billing issue.

  • Published: 23rd Aug 2016
  • Press releases
  • Electricity - wholesale markets
  • 0 Associated documents

Ofgem decision on National Grid’s request to recoup spending on power station contracts

Ofgem has today published its decision on National Grid’s request to recover the costs of two contracts for grid services that it agreed with SSE (for the Fiddler’s Ferry power station) and Drax worth £113m in total.

  • Published: 18th Aug 2016
  • Press releases
  • Electricity - transmission, Gas - transmission
  • 0 Associated documents

Ofgem proposes reductions in National Grid’s spending allowances for its energy transmission price controls

In May we opened a mid-period review into the energy transmission price controls, and are now proposing to reduce National Grid’s spending allowances.

  • Published: 15th Aug 2016
  • Press releases
  • Gas - retail markets
  • 0 Associated documents

Ofgem statement on Energy UK gas meter billing issue

Ofgem is aware that a very small number of gas customers are being incorrectly charged for their energy use and has taken fast action. Read our statement on the issue.

  • Published: 3rd Aug 2016
  • Press releases
  • Business consumers, Domestic consumers, Electricity - distribution, Electricity - offshore transmission, Electricity - retail markets, Electricity - transmission, Electricity - wholesale markets, Gas - distribution, Gas - retail markets, Gas - transmission, Gas - wholesale markets, Licences, codes and standards
  • 0 Associated documents

Ofgem working to deliver a more competitive, fairer energy market for all consumers

Ofgem has today outlined our approach to the remedies the Competition and Market Authority has recommended we implement to deliver a more competitive and fairer energy market for all consumers.

  • Published: 29th Jul 2016
  • Press releases
  • Business consumers, Electricity - distribution, Electricity - transmission, Electricity - wholesale markets, Licences, codes and standards
  • 0 Associated documents

Ofgem sets out concerns on network charging for small electricity distribution connected generators

We've published an open letter on the network charging arrangements for small electricity distribution connected generators ('embedded benefits'). These benefits include both payments that these generators receive and also charges that they avoid paying.

  • Published: 29th Jul 2016
  • Press releases
  • Domestic consumers, Enforcement
  • 0 Associated documents

Ofgem launches investigation into SSE’s pre-payment meter processes

The investigation is being launched following concerns about SSE’s approach to switching its customers onto pre-payment meter tariffs, particularly those in potentially vulnerable situations. 

  • Published: 4th Jul 2016
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem opens investigation into Extra Energy's customer service and billing processes

Ofgem opens investigation into whether Extra Energy broke rules relating to billing, customer service and complaints handling.

  • Published: 24th Jun 2016
  • Press releases
  • Business consumers, Corporate information, Domestic consumers, Electricity - distribution, Electricity - offshore transmission, Electricity - retail markets, Electricity - transmission, Electricity - wholesale markets, Enforcement, Gas - distribution, Gas - retail markets, Gas - transmission, Gas - wholesale markets, Licences, codes and standards
  • 0 Associated documents

Ofgem comment on the publication of the CMA final report

Watch our CEO Dermot Nolan's response to the publication of the Competition and Markets Authority’s (CMA) final report.

  • Published: 22nd Jun 2016
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem consults on commitments from SSE

Ofgem is today consulting on legally binding commitments from SSE following our investigation into whether SSE’s behaviour could have impeded competition in the market for connecting new developments to SSE’s electricity distribution networks.

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