News & Blog
Latest news & press releases
- Published: 15th Oct 2018Press releasesDomestic consumers, Electricity - retail markets, Gas - retail markets0 Associated documents
Ofgem protects Usio Energy customers' supplies and credit balances
Usio Energy, an energy supplier with around 7,000 domestic customers, has ceased trading.
- Published: 11th Oct 2018Press releasesBusiness consumers, Domestic consumers, Electricity - retail markets, Electricity - wholesale markets, Gas - retail markets, Gas - wholesale markets0 Associated documents
Profits and customers fall for six biggest energy suppliers as competition increases
Our State of the Market report found competition is benefiting more energy consumers but many others, especially the vulnerable, are still getting a poor deals.
- Published: 9th Oct 2018Press releasesElectricity - distribution, Electricity - offshore transmission, Electricity - transmission0 Associated documents
Ofgem has launched the sixth round of the offshore transmission owner regime
Ofgem has launched the sixth round of the offshore transmission owner regime
- Published: 28th Sep 2018Press releasesElectricity - transmission, Gas - distribution, Gas - transmission0 Associated documents
Ofgem's decision on networks funding adjustment requests
Ofgem has published its decisions on requests by networks for extra funding under their 2013-2021 price controls.
- Published: 27th Sep 2018Press releasesBusiness consumers, Domestic consumers, Electricity - retail markets, Gas - retail markets0 Associated documents
Ofgem takes compliance action over energy suppliers’ complaints performance
Ofgem has opened compliance cases into three suppliers over poor handling of customer complaints after carrying out biyearly complaints handling survey.
- Published: 24th Sep 2018Press releasesEnforcement0 Associated documents
Ofgem orders npower to co-operate fully in simplified collective switch trial
Ofgem has ordered npower to co-operate in its next trial of a simplified collective switch which could help thousands of the supplier’s customers save hundreds.
- Published: 19th Sep 2018Press releasesElectricity - retail markets, Gas - retail markets0 Associated documents
Green Star Energy compensates customers for mis-selling and not issuing annual statements
Green Star Energy has paid compensation for mis-selling to customers who were offered only its tariffs when visiting a price comparison website.
- Published: 13th Sep 2018Press releasesDomestic consumers, Electricity - retail markets, Gas - retail markets0 Associated documents
Ofgem to appoint Octopus Energy as supplier of last resort for customers of Gen4U
Gen4U, a small supplier with approximately 500 domestic customers, is ceasing to trade with Octopus Energy being appointed as supplier of last resort.
- Published: 6th Sep 2018Press releasesDomestic consumers, Electricity - retail markets, Gas - retail markets0 Associated documents
Ofgem proposes price cap to give 11 million customers a fairer deal for their energy
Over 11 million more households on poor value default tariffs would be protected from being overcharged under proposals announced by Ofgem.
- Published: 29th Aug 2018Press releasesElectricity - retail markets, Enforcement, Gas - retail markets0 Associated documents
British Gas pays out £2.65 million over invalid exit fees and overcharging
British Gas wrongly informed 2.5 million customers that exit fees were chargeable and incorrectly charged them to 1,698 fixed deal customers.