News & Blog

New strategy sets outcomes Ofgem expects industry to achieve, so vulnerable consumers are not left behind by the pace of change in the energy industry.

E (Gas and Electricity) Limited and Economy Energy, and Dyball Associates, an energy software and consultancy service, have been found to have infringed Chapter I of the Competition Act 1998.

The new price controls, known as RIIO-2, will deliver a smarter and more sustainable energy network that will come at a lower cost to consumers.

Cadent acknowledges its responsibility to its customers and is committed to implementing an improvement plan to address three serious failings after intervention from Ofgem.

Solarplicity has been issued with a provisional order by Ofgem to pay outstanding money owed to Feed-in Tariff (FIT) generators.

Ofgem has announced its strategic review of the microbusiness energy market to better understand and address the issues faced by microbusinesses.

Ofgem is consulting on commitments offered by EPEX and its parent EEX after an investigation was opened into the power exchange company under the Competition Act.

Customers will automatically receive compensation if they are not returned to the correct supplier when they are mistakenly switched or if suppliers are late in refunding the credit balances of customers who have switched away.