News & Blog

Regulator bans Iresa from taking on new customers until it resolves customer service issues.

Our proposed new framework to set network price controls is expected to result in lower returns for the companies and over £5bn estimated savings for consumers.

Ofgem has today outlined its commitment to cap the energy bills of millions of households on poor value default deals by the end of 2018.

Ofgem is banning suppliers from issuing customers with backbills for energy used more than 12 months ago and which are typically £1,160.

Over one in five energy consumers are now with small and medium sized suppliers, as more people switched to get a better deal last year.

The Competition and Markets Authority (CMA) has upheld Ofgem's decision on 16 November 2017 to reject a requested modification to industry rules.

Ofgem launches investigation into whether Iresa broke rules relating to customer information and customer contact.

Ofgem outlines new reforms to make it easier for those who switch to get a better deal.