News & Blog

Latest news & press releases

  • Published: 11th Apr 2018
  • Press releases
  • Enforcement, Gas - distribution
  • 0 Associated documents

Ofgem launches investigation into Cadent’s record keeping

Ofgem is investigating whether Cadent failed to keep records of gas pipes in some blocks of flats.

  • Published: 27th Mar 2018
  • Press releases
  • Domestic consumers, Enforcement
  • 0 Associated documents

Ofgem orders Iresa to resolve customer service issues

Regulator bans Iresa from taking on new customers until it resolves customer service issues.

  • Published: 7th Mar 2018
  • Press releases
  • Business consumers, Domestic consumers, Electricity - distribution, Electricity - transmission, Gas - distribution, Gas - transmission
  • 0 Associated documents

Ofgem proposes new regulatory framework for network companies

Our proposed new framework to set network price controls is expected to result in lower returns for the companies and over £5bn estimated savings for consumers.

  • Published: 6th Mar 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem on course to cap poor value energy deals by end of 2018

Ofgem has today outlined its commitment to cap the energy bills of millions of households on poor value default deals by the end of 2018.

  • Published: 5th Mar 2018
  • Press releases
  • Business consumers, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem bans suppliers from backbilling customers beyond 12 months

Ofgem is banning suppliers from issuing customers with backbills for energy used more than 12 months ago and which are typically £1,160.

  • Published: 28th Feb 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Record number of customers with small and medium sized suppliers

Over one in five energy consumers are now with small and medium sized suppliers, as more people switched to get a better deal last year.

  • Published: 26th Feb 2018
  • Press releases
  • Corporate information, Electricity - transmission, Licences, codes and standards
  • 0 Associated documents

CMA dismisses appeal by SSE and EDF against an Ofgem decision

The Competition and Markets Authority (CMA) has upheld Ofgem's decision on 16 November 2017 to reject a requested modification to industry rules.

  • Published: 16th Feb 2018
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem opens investigation into Iresa’s customer service

Ofgem launches investigation into whether Iresa broke rules relating to customer information and customer contact.

  • Published: 12th Feb 2018
  • Press releases
  • Corporate information, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem helps those who switch to get a better deal

Ofgem outlines new reforms to make it easier for those who switch to get a better deal.

  • Published: 7th Feb 2018
  • Press releases
  • Corporate information, Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem acts to cut 1 million vulnerable households’ bills

Almost 1 million vulnerable households on poor value deals will make big savings on their energy bills after Ofgem extended the safeguard tariff.

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