News & Blog

Latest news & press releases

  • Published: 22nd Sep 2016
  • Press releases
  • Enforcement, Licences, codes and standards
  • 0 Associated documents

E.ON pays £3.1m after its agents missed appointments

E.ON is paying £3.1m to customers and charities after agents missed appointments, following engagement with Ofgem.

  • Published: 22nd Sep 2016
  • Press releases
  • Domestic consumers
  • 0 Associated documents

Ofgem publishes biennial survey on how suppliers handle complaints

Ofgem's biennial survey, which compares how suppliers handle complaints, shows complainants are less satisfied compared to two years ago and more prepared to switch supplier.

  • Published: 21st Sep 2016
  • Press releases
  • Enforcement
  • 0 Associated documents

Ofgem launches investigation into Economy Energy Trading Limited sales practices

Ofgem has today launched an investigation into sales practices by Economy Energy Trading Limited.

  • Published: 19th Sep 2016
  • Press releases
  • Business consumers, Domestic consumers
  • 0 Associated documents

Ofgem welcomes Energy Theft hotline launch, with Crimestoppers

Read Ofgem CEO Dermot Nolan's comments on the launch of the Energy Theft hotline.

  • Published: 14th Sep 2016
  • Press releases
  • Domestic consumers, Electricity - retail markets, Gas - retail markets
  • 0 Associated documents

Ofgem proposes capping prepayment meter warrant charges for indebted consumers

Ofgem has today published proposals to cap charges for installing prepayment meters (PPMs) under warrant.

  • Published: 13th Sep 2016
  • Press releases
  • Electricity - offshore transmission
  • 0 Associated documents

Five bidders shortlisted in tender for Burbo Bank Extension Offshore Windfarm

Ofgem has today announced a shortlist of five bidders competing to own and run the £230 million transmission link to the Burbo Bank Extension offshore windfarm, situated in the Bay of Liverpool.

  • Published: 7th Sep 2016
  • Press releases
  • Electricity - offshore transmission
  • 0 Associated documents

Ofgem grants licence for Balfour Beatty Equitix Consortium to own link to Humber Gateway wind farm

Balfour Beatty Equitix Consortium (BBEC) is the new owner of the link to the Humber Gateway wind farm.

  • Published: 6th Sep 2016
  • Press releases
  • Business consumers, Domestic consumers
  • 0 Associated documents

Energy customer switches rise by 30%, as millions of customers change supplier in the first half of the year

Our data shows that millions of people changed their supplier in the first half of this year.

  • Published: 23rd Aug 2016
  • Press releases
  • Domestic consumers, Gas - retail markets
  • 0 Associated documents

Ofgem responds to EUK figures on customers affected by gas metering and billing issue

Ofgem responds to Energy UK publishing of figures on the number of live accounts affected by a gas metering and billing issue.

  • Published: 23rd Aug 2016
  • Press releases
  • Electricity - wholesale markets
  • 0 Associated documents

Ofgem decision on National Grid’s request to recoup spending on power station contracts

Ofgem has today published its decision on National Grid’s request to recover the costs of two contracts for grid services that it agreed with SSE (for the Fiddler’s Ferry power station) and Drax worth £113m in total.

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