Media contacts

If you are a member of the media and have an enquiry, please contact one of our media officers below. We have a wide range of responsibilities, so each member specialises in different aspects of our work. Please direct your query to the relevant contact where possible.

Please note: the media office deals with calls from the media only. If you are not a member of the press, please visit our Contact us page.

Michelle Amos, Media & External Relations Manager

For media enquiries:


Tel: 0207 901 1881

Tim Webb, Senior Media and External Relations Manager

For media enquiries:


Tel: 0207 901 7179

Out-of-hours media enquiries

This number is for media enquiries only. If you have an urgent media enquiry outside office hours please contact the duty press officer on 07766 511470.

General enquiries (non-media)

If you are an energy customer looking for help and advice, including complaints about energy firms, please see our Household gas and electricity guide. Citizens Advice also provide a free, impartial helpline service across a range of issues on 03454 040506.

We also regularly share news and post general advice to help consumers get the most out of their energy services via our @Ofgem twitter and Facebook pages.

If you have an enquiry or complaint relating to Ofgem’s policies or functions, contact us at or on 020 7901 7295.

For all other non-media related enquiries, please visit our Contact us page.

Photos of our Chair and CEO

High resolution photos: Martin Cave and Dermot Nolan