We monitor the energy market to ensure fair treatment of consumers and to secure compliance with legislation.
Using our enforcement powers, we investigate potential breaches of the rules. Where companies fail, we will act. We use Enforcement guidelines and a Financial penalties and consumer redress policy to guide our work.
Please note: An open investigation does not mean a company has breached licence conditions or other obligations.
Ofgem issued a statement of objections setting out its provisional findings that PayPoint plc abused a dominant position in the prepayment top-up market
- Aug 2017
- Paypoint plc
- Regulation Area:
- Competition Act and Powers
- Breach Area: