Implementation of the CMA remedies

In June 2014 we referred the energy market for investigation by the Competition and Markets Authority (CMA). We referred the market as we didn’t think competition was working as well as it could for consumers. 

Investigation progress

The CMA published its final report on 24 June 2016. The report contains over 30 remedies, of which 26 contain recommendations for Ofgem to act. There is also associated work including supporting the implementation of remedies and monitoring progress and compliance with new processes.

Ofgem’s next steps

In August 2016 we published an open letter on our Implementation Strategy. This outlined our approach, priorities and key milestones, together with how we will engage with stakeholders. We have now also published our detailed Implementation Plan.

We will work to implement the final remedies to ensure benefits are maximised for consumers. You can access further publications and outputs relevant to our resulting programme of work in the publications and update feed below.

We'll be publishing a regular update with details of specific activities in this area. To register to receive these communications, please email us using the address below.

Further information

For queries on the remedies programme, please email remedies@ofgem.gov.uk.

Publications and updates

  • Published: 9th Nov 2016
  • Agendas, minutes and presentations
  • 5 Associated documents
We are consulting on the implementation of the CMA’s Code Governance Remedies. We will host a stakeholder event during the consultation period to discuss our proposed approach and gather views.

  • Published: 9th Nov 2016
  • Reports and plans
  • 1 Associated documents
This plan summarises how we will implement the remedies allocated to us by the CMA. It is intended for stakeholders involved in, or interested in, remedy implementation.

  • Published: 9th Nov 2016
  • Reports and plans
  • 1 Associated documents
Addendum to Ofgem’s Forward Work Programme 2016-17.

  • Published: 19th Oct 2016
  • Closed: 18th Nov 2016
  • Consultations and responses
  • 2 Associated documents
We are consulting on proposed selection criteria for mandatory supplier testing of measures to promote domestic consumer engagement.

  • Published: 19th Oct 2016
  • Closed: 18th Nov 2016
  • Consultations and responses
  • 4 Associated documents
We are consulting on changes to the standard conditions of the electricity and gas supply licences to introduce a new licence condition that gives us the power to direct suppliers to test consumer engagement measures.

  • Published: 3rd Aug 2016
  • Closed: 28th Sep 2016
  • Consultations and responses
  • 30 Associated documents
Following the Competition and Markets Authority’s (CMA) recommendations, we are consulting on the changes we propose for the Ofgem Confidence Code.

  • Published: 3rd Aug 2016
  • Closed: 16th Sep 2016
  • Consultations and responses
  • 5 Associated documents
Changes to the standard conditions of electricity and gas supply licences to remove a number of rules regarding Simpler Tariff Choices that were introduced following the 2010-2013 Retail Market Review.

  • Published: 3rd Aug 2016
  • Open letters and correspondence, Reports and plans
  • 2 Associated documents
This is our response to the Competition and Markets Authority's (CMA) final report into the energy market. We intend to take forward the recommendations addressed to us, working within our statutory framework and duties.

  • Published: 3rd Aug 2016
  • Closed: 28th Sep 2016
  • Consultations and responses
  • 25 Associated documents
We're consulting on the principles that we might use to require suppliers to help ensure that domestic consumers are able to make informed choices about their energy supply.

  • Published: 27th May 2016
  • Agendas, minutes and presentations
  • 3 Associated documents
Access the presentations used at our workshop on the Competition and Markets Authority's (CMA) remedies.

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