Metering

We are reviewing the regulatory framework for the Data Communications Company (DCC). This is to put in place new arrangements following the expiry of the Smart Meter Communication Licence in 2027.

We are reviewing the regulatory framework for the Data Communications Company ahead of the expiry of the Smart Meter Communication Licence. This consultation focuses on the objectives, operational model and role of the Successor Licensee.

We are consulting on interim changes to the Smart Meter Communication Licence to support our policy conclusions on transition to a new cost control regime and to help administer the final Price Control at the end of the Licence term.

An investigation by Ofgem has found over 34,000 prepayment meter customer accounts with Octopus between 2016 and October 2023 did not receive final bills within six weeks, as required under Ofgem’s rules.

Energy suppliers that fell short of required standards when trying to recover debt by installing involuntary prepayment meters will pay £18.6million in compensation and debt write off.

Amount of compensation households could get when a prepayment was installed and should not have, and how to get compensation.