How to complain if you are unhappy with your energy supplier’s service and what to do if they cannot fix the problem.
British Gas Millstream, Maidenhead Rd, Windsor SL4 5GD
More information: ECO scheme - British Gas Website: www.britishgas.co.uk
James Thornicroft Regulation & Compliance Manager
Email: James.thornicroft@e.org Website: https://www.e.org/
Trinity House, 2 Burton Street, Nottingham, NG1 4BX
Tel: 0333 202 4422
Email: ECOhome@eonenergy.com Website: www.eonenergy.com
Ecotricity Lion House Rowcroft Stroud GL5 3BY
Tel: 07529 902172
Email: compliance@ecotricity.co.uk
Website: www.ecotricity.co.uk
Email: ECO@edfenergy.com Website: www.edfenergy.com
2nd Floor, United Kingdom House 164-183 Oxford Street London W1D 1NN
Tel: 0808 164 1088
Email: eco@octoenergy.com Website: www.octopus.energy
16 North Mills Frog Island Leicester Leicestershire LE3 5DL
Tel: 0800 103 2702
Email: hello@outfoxthemarket.co.uk Website: www.outfoxthemarket.co.uk
ECO Team 1 Rivergate Temple Quay Bristol BS1 6ED
Email: ECO@ovoenergy.com Website: https://www.ovoenergy.com/energy-efficiency-schemes
ECO Enquires Business Development Manager 320 St Vincent Street Glasgow G2 5AD
Email: ecoenquiries@scottishpower.com Website: www.scottishpower.co.uk
Jon Owens Shell Energy Retail Limited Shell Energy House Westwood Business Park Westwood Way Coventry CV14 8HS
Email: eco@shellenergy.co.uk Website: https://www.shellenergy.co.uk/
So Energy Studio 2 Power Road Studios, 114 Power Road, Chiswick, W4 5PY
Tel: 0330 111 5050
Email: eco@so.energy Website: www.so.energy
The Utility Warehouse Network HQ 333 Edgware Road London NW9 6TD
Tel: 0333 777 0777
Website: https://uw.co.uk/
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
Tel: 0196 267 9048
Email: ECO@Utilita.co.uk Website: www.utilita.co.uk
