Supply Point Administration Agreement (SPAA) CP10/190: Process for the resolution of crossed meters
- Publication type:
- Decision
- Publication date:
- Last updated:
- Topic:
- Energy codes
- Subtopic:
- Supply point administration agreement (SPAA)
This change proposal introduces a new SPAA schedule on how to resolve crossed meter disputes. Crossed meters occur when a customer is being billed for a meter that is not measuring consumption at their premise.