Other research with household consumers

This page lists our recent and historical qualitative research activity with household energy consumers.

You can find full details on our research methodologies in our relevant reports below.

See Consumer research for an overview of our research programme and how we collect evidence on consumer views to inform our work.

If you have questions about our research, contact us at consumer.first@ofgem.gov.uk

Publications and updates

  • Published: 5th Dec 2018
  • Reports and plans
  • 2 Associated documents
Final findings from Ofgem’s Active Choice Collective Switch trial.

  • Published: 5th Dec 2018
  • Reports and plans
  • 1 Associated documents
Qualitative research findings to understand the behaviour of customers who have engaged in the energy market at least once.

  • Published: 28th Nov 2018
  • Charts and data, Reports and plans
  • 1 Associated documents
Findings from Ofgem’s Consumer First Panel, Year 10, Wave 2. Understanding consumers’ views on residual network charges.

  • Published: 2nd Nov 2018
  • Guidance
  • 1 Associated documents
This page is for those consumers who may have been contacted by our research partner Revealing Reality and/or the organisation they work with, Roots Research

  • Published: 6th Sep 2018
  • Reports and plans
  • 1 Associated documents
Findings from Ofgem's Consumer First Panel on understanding attitudes to and behaviours under a price cap

  • Published: 27th Jul 2018
  • Reports and plans
  • 1 Associated documents
Findings from Ofgem’s 2018 Consumer First Panel on attitudes towards different approaches to default supply arrangements and potential engagement scenarios.

  • Published: 10th Jul 2018
  • Reports and plans
  • 1 Associated documents
A report on the findings of Ofgem’s 2018 Consumer Panel on attitudes to data sharing generally and for half-hourly settlement specifically.

  • Published: 8th Mar 2018
  • Reports and plans
  • 1 Associated documents
Research to understand how consumers could help input into the price control process and influence policy making.

  • Published: 12th Feb 2018
  • Reports and plans
  • 1 Associated documents
Qualitative research into Ofgem’s Cheaper Market Offers Letter Trial

  • Published: 12th Feb 2018
  • Reports and plans
  • 1 Associated documents
Consumer Panel reactions to a Cheaper Market Offer Letter.

Pages