How we engage

Mae’r dudalen yma ar gael yn Gymraeg.

We are committed to engaging with a wide range of stakeholders on our work in a transparent and open manner.

Consumer research

We engage with consumer organisations, consumers through forums such as our Consumer First Panel, the energy industry, environmental groups, government and the City. 

Find out more in Engaging on consumer issues and Consumer research

Stakeholder engagement

We have an ongoing and extensive programme of stakeholder engagement. This includes running working groups, holding events, publishing documents such as newsletters, attending and speaking at conferences and through social media, including LinkedIn and Twitter

Find out more in Forums, Seminars and Working Groups

Speaker request

Please note that all requests to speak must now come via the Ofgem Speaker Request Portal. This speaker request process is the formal channel for considering Ofgem's external speaking engagements. You should include as much detail as possible to ensure your request is appropriately considered. We aim to get a decision back to you as soon as possible.

If you have any queries relating to speaker requests, please email


Consultation is an essential part of stakeholder engagement. We consult when developing policy to improve the quality of our decision making. It facilitates industry planning and prioritisation, builds understanding of our work and enables progression towards consensual solutions that protect the interests of existing and future consumers.

Find our consultation policy and upcoming, open and closed consultations in our Consultations section.

Our responses to consultations

You can find our responses to consultations where it relates to our statutory duties at Our consultation responses.

Publications and updates

  • Published: 30th Jan 2018
  • Open letters and correspondence
  • 1 Associated documents
An update on our plans for the Research Hub following our open letter in September.

  • Published: 29th Sep 2017
  • Open letters and correspondence
  • 1 Associated documents
Ofgem has published an open letter inviting engagement in our new Research Hub.

  • Published: 27th Jun 2002
  • Consultations and responses
  • 1 Associated documents
This statement sets out the principles that govern Ofgem's consultations and explains the standards Ofgem will adhere to when consulting. Note: These principles have been superseded. See our current consultations policy.