Decision to confirm the proposed financial penalty on British Gas following an investigation into concerns with the company’s compliance with non-domestic customer transfer blocking and renewals obligations
Decision
Publication date
The Authority has decided to confirm the proposed financial penalty on British Gas of £800,000 following an investigation into concerns with the company’s compliance with non-domestic customer transfer blocking and renewals obligations under Standard Licence Conditions (SLC) 7A and 14 of its gas and electricity supply licence conditions.