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Complaint Handling Standards Decision July 2008

Decision

Publication date

1 July 2008

Industry sector

Supply and Retail Market

This document sets out Ofgem's final decision on the content of the complaints handling standards Regulations that are to be prescribed for handling complaints in the energy sector under section 43 of the Consumers, Estate Agents and Redress Act 2007.

Main document

Complaint Handling Standards Decision July 2008