Switching Compensation Phase 2 Workgroup - Webex Review

Publication date
1st April 2019
Information types
Policy areas

A review session the Switching Compensation Guaranteed Standards of Performance Phase 2 Workgroup was held on 25 March 2019 via Webex. The session was intended to update group members on the actions raised at the last session and to give a brief update on material received so far on the questions set.

Our aim for this Working Group is to provide consensus on a better, data-led approach to implementing Guaranteed Standards, working with suppliers to ensure that responsibility is applied fairly to those at fault for detriment.

Please see the working papers, actions and decisions log and minutes from the session.