Safeguard tariff (Warm Home Discount) – reporting template

Publication date
28th March 2018
Information types
Policy areas

Ofgem has decided to modify the standard conditions of the electricity and gas supply licences by inserting new standard condition 28AA to regulate charges for domestic customers who receive the Warm Home Discount (WHD). The modification will take effect on and from 2 February 2018.

Under SLC 28AA.10, suppliers must provide us with a report which demonstrates the compliance of each tariff that they offer to a Relevant 28AA Customer to whom the condition applies. For the first report, suppliers must provide this five working days after the Modification Date (2 February 2018). For subsequent reports, suppliers must provide this five working days after implementation of the relevant charge restriction period.

We have published below a statement setting the date after which suppliers have five working days to submit compliance reports for future charge restriction periods.  We will continue to update the published reporting template to the relevant charge restriction period and name it accordingly. This is similar to the reporting template for the Safeguard tariff (prepayment) - reporting template and FAQ (SLC 28A).

Any questions should be sent to: