Review of regional electricity distribution connection costs and the information provided to prospective connection customers
Correspondence and other
Publication date
Industry sector
- Supply and Retail Market
- Distribution Network
It is important that customers pay a fair price for getting connected to the network. There are a number of protections in place to ensure that this happens.
Late last year, there were concerns that connection customers were being charged different amounts to complete similar connections work, depending on where they lived.
This letter explains how connection charges are calculated, summarises the steps we took to investigate these concerns and the actions that we expect network companies to take.