Report on the quality of energy efficiency advice provided by gas and electricity suppliers - Research study conducted for Ofgem by New Perspectives with Taylor Nelson Sofres June 2002
- Content:
- Reports, plans and updates
- Publication date:
- Last updated:
- Topic:
- Consumer protection
- Industry sector:
- Supply and Retail Market
This study has been prepared for Ofgem by New Perspectives, with Taylor Nelson Sofres Mystery Shopping. The purpose of the study was to gain a full picture of the quality of energy efficiency advice which customers receive from suppliers.