Report on the quality of energy efficiency advice provided by gas and electricity suppliers - Research study conducted for Ofgem by New Perspectives with Taylor Nelson Sofres June 2002
Reports, plans and updates
Publication date
Industry sector
Supply and Retail Market
This study has been prepared for Ofgem by New Perspectives, with Taylor Nelson Sofres Mystery Shopping. The purpose of the study was to gain a full picture of the quality of energy efficiency advice which customers receive from suppliers.