Notice of decision to impose a financial penalty on E.ON following our investigation into their January 2013 and 2014 price rises
Penalty notice
Publication date
The Authority has confirmed its decision to impose a financial penalty on E.ON following an investigation by Ofgem into E.ON’s compliance with requirements of conditions 23.6 and 24.3 of its gas and electricity supply licences in relation to E.ON’s January 2013 and 2014 price rises.
E.ON has admitted that it breached the SLCs listed above and the Authority also found that E.ON breached the SLCs listed above.
The Authority has confirmed its decision to impose a financial penalty of £1. This is in addition to £7.75 million (less £1) in redress that E.ON has paid to Citizens Advice Energy Best Deal Extra. This redress will be used to provide one-to-one energy advice to vulnerable consumers across Scotland, England and Wales.