Modification Direction for insertion of Standard Licence Condition 27.11(A) in the gas and electricity supply licences
- Content:
- Decision
- Publication date:
- Last updated:
- Topic:
- Consumer protection
- Industry sector:
- Supply and Retail Market
Modification Direction for the insertion of Standard Licence Condition 27.11 (A) obliging licensees to take all reasonable steps to ascertain the status of a customer and the occupants of any affected domestic premises before disconnection.